At CyberCore Solutions Group, we take your privacy as seriously as your security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our cybersecurity training services.


1. Information We Collect

We collect information that helps us deliver a personalized and effective training experience.

  • Personal Identification Information: Name, email address, job title, and company name (collected when you book a consultation or sign up for training).

  • Training & Performance Data: In our Phishing Simulation Programs, we collect data on how users interact with simulated threats (e.g., click rates) to provide progress reports to your organization.

  • Technical Data: IP addresses, browser type, and cookies to improve website functionality and user experience.


2. How We Use Your Information

We use the data collected for the following purposes:

  • To Deliver Services: Enrolling employees in workshops and managing training schedules.

  • To Provide Analytics: Generating reports for leadership teams to identify security gaps and training progress.

  • Communication: Sending updates, newsletters, or responding to inquiries.

  • Security: To protect our website and services from unauthorized access or cyber threats.


3. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by legal and regulatory obligations in the State of Maryland and the United States.


4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may only share information with:

  • Service Providers: Trusted third-party vendors (e.g., email hosting or training platforms) who assist us in operating our business, provided they agree to keep this information confidential.

  • Legal Compliance: If required by law or to protect the rights and safety of CyberCore Solutions Group and our clients.


5. Security of Your Data

As a cybersecurity firm, we implement industry-standard technical and organizational security measures. This includes encryption, secure access controls, and regular audits to ensure your data is protected against unauthorized access, alteration, or disclosure.


6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction: Request that we fix any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal data (the “Right to be Forgotten”).

  • Opt-out: Unsubscribe from marketing communications at any time via the “Unsubscribe” link in our emails.


7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.


8. International Data Transfers

Given our global expertise (Ghanaian & U.S. industry standards), your information may be transferred to and maintained on servers located outside of your state or country. By using our services, you consent to these transfers.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.


10. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

CyberCore Solutions Group
📍 Maryland, USA
📧 [info@cybercoresolutionsgroup.com]
🌐 [www.cybercoresolutionsgroup.com]